Frequently Asked Questions

• Which Scaffolding ticket do I need — Basic, Intermediate or Advanced?

  Your ticket level depends on the type of scaffolding work you plan to do.

  • Basic (SB) covers modular scaffolds, fall protection systems and basic structures.
  • Intermediate (SI) includes cantilevered, spurred and barrow ramps.
  • Advanced (SA) covers hung, suspended and complex scaffolding systems.

  If you’re unsure which scaffolding ticket is required for your job or worksite, our team can recommend the correct level so you enrol in the right course.

• Are your Scaffolding tickets nationally recognised across Australia?

  Yes. National Courses (RTO 41072) delivers the nationally accredited units CPCCLSF2001, CPCCLSF3001 and CPCCLSF4001.

  Your Statement of Attainment is recognised in every state and territory and can be used to apply for a High Risk Work Licence (HRWL) through your state regulator (e.g., SafeWork NSW, WorkSafe QLD, WorkSafe WA).

• What are the entry requirements for Scaffolding training?

  To enrol, you must be:

  • At least 18 years old (HRWL requirement)

  • Able to provide valid photo ID

  • Wearing correct PPE (long pants, steel-cap boots, high-vis shirt)

  You do not need prior scaffolding experience — all levels include supervised, practical training designed to build competency from the ground up.

• How long is the Scaffolding course and when do I receive my certificate?

  Each Scaffolding course runs over multiple days to cover the required practical and assessment components.

  Once you’re deemed competent, you’ll receive your Statement of Attainment (SOA) on the same day, which you can use immediately to apply for your High Risk Work Licence.

• Can I complete multiple Scaffolding levels back-to-back?

  Yes. Many students complete Basic → Intermediate → Advanced over consecutive sessions depending on scheduling and trainer availability.

  You must complete each level in order, as the higher levels require competencies demonstrated in the previous one.

• Do you offer on-site Scaffolding training for companies?

  Yes. National Courses delivers on-site Scaffolding training for construction companies, major projects, shutdowns and labour hire providers.

  
  We train groups at your worksite using your equipment (where compliant), or we can arrange training at one of our approved locations.

  Group rates and Price Beat Guarantee available.

  Please contact us to learn more.

• English Requirements

  English and Basic Skills Requirements

  All our short courses are designed to be accessible and practical. Participants are required to have:

  Basic English proficiency – enough to read, understand, and follow written instructions.

  Basic numeracy – the ability to perform simple calculations relevant to the course activities.

  Minimal digital skills – as all our courses are paper-based and do not involve online training.

  No advanced English, math, or computer skills are needed, ensuring our courses are suitable for beginners and those returning to learning.

• USI Requirements

  USI (Unique Student Identifier) Requirements

  All participants enrolling in our short courses are required to have a USI. The USI is a national identifier that allows your training records to be securely stored and accessed online.

  If you already have a USI, please provide it during enrollment.

  If you do not have a USI, you will need to create one before starting the course. Creating a USI is free and can be done online using your personal details, such as your name, date of birth, and email.

  The USI ensures that your course completion is officially recorded and accessible for future reference.

• Compliance information

  Compliance Information

  National Courses Pty Ltd (RTO 41072) is committed to meeting all obligations under the Standards for Registered Training Organisations (RTOs) and applicable State and Commonwealth legislation.

  We maintain comprehensive policies and procedures to ensure quality training delivery, student protection, and regulatory compliance.

  For detailed information regarding:

  Refund policies

  Reasonable adjustment

  Appeals and reassessment

  Complaints handling

  Student support services

  Diversity and inclusion

  Recognition of Prior Learning (RPL)

  Credit transfer

  Record keeping and certification

  Privacy and data protection

  Access and equity

  Unique Student Identifier (USI) requirements

  Student rights and responsibilities

  Issuance of qualifications and statements of attainment

  Please refer to our Student Handbook, available here:

  👉 Student Handbook

  If you require clarification on any compliance matter, please contact our administration team prior to enrollment.