White Card QLD

• 1300 988 1818
• 8 Locations in Brisbane and QLD + Online
• Approved RTO 41072

Frequently Asked Questions

• What are the ID requirements?

  If you’re doing the White Card in QLD, you must provide one form of photo ID. All documents must be original and issued in Australia, except for your passport which can be from overseas. Digital licences are accepted. If you’ve recently arrived in Australia (less than 6 weeks) or are a high school student, scroll down as you may be exempt.

• What is a White Card QLD?

  A White Card is an official certification required to work on construction sites in Queensland. It proves that you have completed general construction induction training and understand how to identify and manage safety risks in the workplace.

• How long is a White Card course in QLD?

  The QLD White Card course takes around 4.5 hours total (+ breaks) to complete and is conducted in a single day.

• Is my QLD White Card recognised nationally?

  Yes, your QLD White Card is nationally recognised across Australia, allowing you to work in the construction industry in any state or territory.

• Do I need prior experience?

  No prior experience is required to complete the White Card course. It is designed for beginners as well as experienced workers who need the certification.

• Will my QLD White Card expire?

  No, your White Card does not expire as long as you continue working in the construction industry. However, if you leave the industry for an extended period (2+ years), you will need to retake the course to refresh your knowledge.

• USI Requirements

  All participants enrolling in our short courses are required to have a USI. The USI is a national identifier that allows your training records to be securely stored and accessed online.

  If you already have a USI, please provide it during enrollment.

  If you do not have a USI, you will need to create one before starting the course. Creating a USI is free and can be done online using your personal details, such as your name, date of birth, and email.

  The USI ensures that your course completion is officially recorded and accessible for future reference.

• Compliance information

  National Courses Pty Ltd (RTO 41072) is committed to meeting all obligations under the Standards for Registered Training Organisations (RTOs) and applicable State and Commonwealth legislation.

  We maintain comprehensive policies and procedures to ensure quality training delivery, student protection, and regulatory compliance.

  For detailed information regarding:

  • Refund policies
  • Reasonable adjustment
  • Appeals and reassessment
  • Complaints handling
  • Student support services
  • Diversity and inclusion
  • Recognition of Prior Learning (RPL)
  • Credit transfer
  • Record keeping and certification
  • Privacy and data protection
  • Access and equity
  • Unique Student Identifier (USI) requirements
  • Student rights and responsibilities
  • Issuance of qualifications and statements of attainment

  Please refer to our Student Handbook, available here:

  👉 Student Handbook

  If you require clarification on any compliance matter, please contact our administration team prior to enrollment.

• How is the training delivered?

  The White Card is delivered face to face in the classroom or in a live virtual classroom. You must be in Queensland to complete the QLD white card course.

• What assessments will I need to complete?

  To successfully complete the course, you will be required to complete multiple-choice and short-answer written questions, fill in a short form, and demonstrate the correct use of PPE. In some cases, your assessor may be able to read the questions and help record your answers (for more information, see the Training Support Section below).

• What are the entry requirements?

  You have to be able to read simple signs and short texts, write basic answers on forms, and follow verbal instructions during the session. A bit of basic numeracy helps too, like reading the time or simple measurements.

  You must be able to complete the course in English without an interpreter. You don’t need to be fluent in English to do this White Card course in QLD. A basic level is fine as long as you can follow along, understand safety instructions, and communicate with your trainer. If English is your second language, that’s completely fine. Just make sure you’re comfortable enough to participate and take in the safety content.

  You must also have the physical ability to demonstrate the correct use of PPE. If you require LLN assistance, please let us know before booking. We may be able to offer support, make reasonable adjustments, or recommend alternative options.

  If you feel you do not meet these requirements, please contact us prior to enrolling. Please note that our training is delivered face to face and is paper based so you don’t need any digital skills.

• Certification and Licence Requirements

  You will receive a Statement of Attainment by email on the same day you complete the course for CPCWHS1001 Prepare to Work Safely in the Construction Industry.

  You will also receive a Statement of Training (SOT), which acts as your temporary White Card for 60 days. It is accepted Australia-wide as evidence that you have completed the required training and can be used immediately.

  Your physical White Card will be posted by Queensland Government services and generally arrives within 2–4 weeks. If you have not received it after four weeks, please contact them on 13 74 68.

• What do I do if I need training or other support to complete the course?

  Please tell us before you enrol if you have any support needs. This may include physical or wellbeing support or help with reading, writing, or numeracy. We will contact you and do a short check first. This helps us adjust your training and assessment. Adjustments may include extra one-on-one time with the trainer or LLN support, such as help reading questions.

• What are the course fees and what do I do if I want to cancel my enrolment and get a refund?

  The course fee is from $99. This includes all learning material and resources to complete the course. All fees must be paid in full before attending the course.

  Refunds, booking changes and rebooking:

  At National Courses we keep it simple. You can change, refund or cancel your booking at anytime. No extra charges. Our bookings are 100% flexible. 

  If we ever cancel a course, you will be given the option to rebook or obtain a full refund.