• 1300 988 1818
• 8 Locations in Brisbane and QLD + Online
• Approved RTO 41072

Frequently Asked Questions

• What is a White Card QLD?

  A White Card is an official certification required to work on construction sites in Queensland. It proves that you have completed general construction induction training and understand how to identify and manage safety risks in the workplace.

• How long is a White Card course in QLD?

  The QLD White Card course typically takes around 4.5 hours total (+ breaks) to complete and is conducted in a single day.

• Is my QLD White Card recognised nationally?

  Yes, your QLD White Card is nationally recognised across Australia, allowing you to work in the construction industry in any state or territory.

• Do I need prior experience?

  No prior experience is required to complete the White Card course. It is designed for beginners as well as experienced workers who need the certification.

• Will my QLD White Card expire?

  No, your White Card does not expire as long as you continue working in the construction industry. However, if you leave the industry for an extended period (2+ years), you will need to retake the course to refresh your knowledge.

• English Requirements

  English and Basic Skills Requirements

  All our short courses are designed to be accessible and practical. Participants are required to have:

  Basic English proficiency – enough to read, understand, and follow written instructions.

  Basic numeracy – the ability to perform simple calculations relevant to the course activities.

  Minimal digital skills – as all our courses are paper-based and do not involve online training.

  No advanced English, math, or computer skills are needed, ensuring our courses are suitable for beginners and those returning to learning.

• USI Requirements

  USI (Unique Student Identifier) Requirements

  All participants enrolling in our short courses are required to have a USI. The USI is a national identifier that allows your training records to be securely stored and accessed online.

  If you already have a USI, please provide it during enrollment.

  If you do not have a USI, you will need to create one before starting the course. Creating a USI is free and can be done online using your personal details, such as your name, date of birth, and email.

  The USI ensures that your course completion is officially recorded and accessible for future reference.

• Compliance information

  Compliance Information

  National Courses Pty Ltd (RTO 41072) is committed to meeting all obligations under the Standards for Registered Training Organisations (RTOs) and applicable State and Commonwealth legislation.

  We maintain comprehensive policies and procedures to ensure quality training delivery, student protection, and regulatory compliance.

  For detailed information regarding:

  Refund policies

  Reasonable adjustment

  Appeals and reassessment

  Complaints handling

  Student support services

  Diversity and inclusion

  Recognition of Prior Learning (RPL)

  Credit transfer

  Record keeping and certification

  Privacy and data protection

  Access and equity

  Unique Student Identifier (USI) requirements

  Student rights and responsibilities

  Issuance of qualifications and statements of attainment

  Please refer to our Student Handbook, available here:

  👉 Student Handbook

  If you require clarification on any compliance matter, please contact our administration team prior to enrollment.