Select Your Document Below
These documents provide information to support your learning and ensure a successful training experience.
Once you complete the document, email it to our admin team and we will contact you within 24 hours.
If you have any further issues, feel free to contact us.Student Handbook
The Student Handbook is an essential resource for all students. It contains crucial information about course requirements, assessment procedures, and support services. We encourage every student to review the handbook to ensure a successful learning experience.Student HandbookComplaints/Appeals
The Complaints & Appeals document outlines our formal process for handling student complaints and appeals. It details the steps to be followed in the event of a grievance and ensures that all concerns are addressed in a fair and transparent manner.Complaints FormTrainer Hadbook
The Trainer Handbook is an essential resource for all trainers. It outlines training and assessment requirements, organisational policies, and the Trainer Code of Conduct. All trainers are required to review and follow the handbook to ensure professional, compliant, and consistent course delivery.Trainer Handbook