Hospitality
RSA and RSG/RCG Combo Course
Join our RSA and RCG bundle to work in bars, pubs and gaming venues. Face-to-face courses for only $150. Book now.
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Quick Snapshot for the RSA & RCG Combo Course
| Course Title | Responsible Service of Alcohol (RSA) Course |
| National Code(s) | SITHFAB021 Provide responsible service of alcohol |
| What to Bring and Wear | Just bring yourself, a positive attitude, and a form of photo ID. Wear whatever you’re comfortable in. |
| Course Length | 2 days. Completely face to face, with no online components. |
| Course Fee | From $150 |
Enrol In a RSA & RCG Combo Course
We currently only offer RSA & RCG combo courses in NSW. Please select the date in the calendar below
| Course | Day | Date | Time | Location | Cost | Book |
|---|---|---|---|---|---|---|
| RSA + RCG Combo Course | Tuesday | 18 & 19 August 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 25 & 26 August 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 1 & 2 September 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 8 & 9 September 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 15 & 16 September 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 22 & 23 September 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 | |
| RSA + RCG Combo Course | Tuesday | 29 & 30 September 2026 | 08:30 am - 03:30 pm | SYDNEY | $150.00 |
Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) Courses Made Simple
Our comprehensive RSA and RCG Combo Course provides the essential training and practical knowledge needed to work responsibly in licensed venues where alcohol and gambling services are provided. Complete both qualifications together through engaging, face-to-face training with no online theory or homework required. Arrive with no prior experience and leave with the skills, confidence and competency needed to work safely and responsibly in pubs, clubs, hotels and other licensed hospitality venues.
During the RSA component, you’ll learn how to recognise signs of intoxication, refuse alcohol service appropriately, manage difficult situations professionally and understand your responsibilities when serving alcohol. The RCG component covers responsible gambling practices, recognising signs of problem gambling, responding to gambling-related harm, assisting customers and understanding your legal and workplace responsibilities when working in gaming areas.

Frequently Asked Questions
What is the RSA course?
An RSA course stands for Responsible Service of Alcohol. It’s a nationally recognised qualification required to legally sell, serve or supply alcohol in a licensed venue in Australia.
The course covers how to serve alcohol responsibly, how to identify signs of intoxication, how to refuse service and how to manage difficult situations. Most hospitality jobs in bars, pubs, restaurants and bottle shops require you to hold a current RSA certificate before you start.
What is the RCG course?
RCG stands for Responsible Conduct of Gambling. It’s a qualification required to work in a licensed gaming venue in New South Wales, such as a pub, club or casino with gaming machines.
The course covers how to identify problem gambling behaviour, how to interact with patrons responsibly, and how to follow the laws around gambling in NSW. Without an RCG certificate, you can’t legally work in a venue that operates gaming machines.
What is the difference between RSA and RCG?
RSA covers the responsible service of alcohol and is required for anyone serving or selling drinks in a licensed venue. RCG covers responsible conduct of gambling and is required for anyone working in a venue with gaming machines.
The two are separate qualifications with different content. Some venues require both, particularly pubs and clubs that serve alcohol and operate gaming machines at the same time.
What is the difference between RSG and RCG?
RCG and RSG are essentially the same type of qualification but called different things depending on the state.
RCG stands for Responsible Conduct of Gambling and is the term used in New South Wales. RSG stands for Responsible Service of Gambling and is used in other states like Victoria and Queensland.
Both cover responsible gambling practices and are required to work in gaming venues, but they are state-specific and not always interchangeable, so you need the right one for the state you plan to work in.
Do I need both RSA and RCG?
If you’re working in a bar or restaurant that doesn’t have gaming machines, RSA on its own is enough. If you’re working in a pub, club or hotel that has pokies, you’ll generally need both. Completing the combo course is the most practical option if you want to keep your options open and work across different types of licensed venues without restrictions.
How long is the RSA course?
The RSA course is delivered as a short, face-to-face session — typically completed in just one day.
Is my RSA certificate recognised nationally?
Your RSA certificate is a nationally approved qualification, which means it’s officially recognised for training purposes across Australia. However, each state and territory has its own rules about working in bars and licensed venues. Some states accept your RSA straight away, while others may require you to meet a few extra local rules. In short, your certificate lets you work in licensed venues, but you need to make sure you follow the specific rules of the state you want to work in.
Do I need prior experience?
No prior experience is needed. The course is designed for anyone looking to start a career in hospitality or gaming, including people who have never worked in a licensed venue before.
The training covers everything from scratch in a straightforward, practical way. As long as you can follow instructions and engage with the course content, you’ll be in a good position to complete both assessments and walk away with your qualifications on the day.
Will my RSA and RCG certificates expire?
RSA certificate expiry varies by state. In New South Wales, your RSA does not have an official expiry date, but some employers may ask you to refresh your training after a certain period.
The RCG certificate in NSW also does not expire, but again, individual employers or venues may have their own requirements. It’s always worth checking with your employer or the relevant licensing authority to confirm what’s expected in your specific role.
How long does the RSA and RCG combo course take?
The combo course is completed in a face-to-face session and takes 2 days from start to finish. This includes the training component for both RSA and RCG, plus time for the assessments.
It’s one of the quickest ways to get both qualifications done at once, rather than booking two separate courses on different days. You’ll receive both Statements of Attainment after you pass the assessment.

Training, Assessment and Certification Process
Complete both your RSA and RCG qualifications in a single face-to-face session at one of our venues across New South Wales. Our trainers cover everything you need to know to pass both assessments confidently.
Once you pass, you'll receive two Statements of Attainment on the same day. One for Responsible Service of Alcohol, one for Responsible Conduct of Gambling, so you're fully qualified to work in bars, pubs, restaurants and gaming venues.
Our trainers stay after sessions to give extra help to anyone who needs it. No one gets left behind, and you'll leave the course ready to handle real workplace situations from day one.
We run our courses 100% face to face because we believe that's the best way to learn. You'll get hands-on, practical training from experienced hospitality trainers who know what employers actually expect on the job.
For just $150, you get both qualifications in one sitting, all materials included. It's the most cost-effective way to get job-ready for hospitality and gaming venues in New South Wales.
Approved Responsible Service of Alcohol (RSA) course provider with ASQA
At National Courses Pty Ltd (RTO 41072), we’re an ASQA-approved provider of government-approved RSA and RCG training across Australia. Every course we deliver meets national standards for quality, compliance, and learner outcomes, and both qualifications are fully recognised by liquor and gaming licensing authorities.
Our combo course is built around real hospitality and gaming environments. You’ll get practical, face-to-face training on serving alcohol responsibly, managing intoxicated patrons, understanding gambling harm, and handling difficult situations in line with your state’s laws and requirements.
Both qualifications are legitimate, nationally recognised, and trusted by hospitality employers across Australia.


